ESET HOME Security Essential vs Norton AntiVirus Plus Comparison
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| Feature | ||
|---|---|---|
| Overview | ||
| Rating | 7.3 | 6.7 |
| Pricing |
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| Sold on its own | Yes | Yes |
| Free tier | Limited free tier | Paid only |
| Devices | 3 | 1 or 5 |
| Money-back | 30 days | 60 days |
| Established | 1992 | Not specified |
| Platforms | WindowsmacOSAndroid | WindowsmacOSAndroidiOS |
| Extras included | FirewallParental controls | FirewallPassword manager |
| Rating by category | ||
| Protection Quality | 9.0 | 9.0 |
| Privacy & Data Practices | 6.5 | 4.5 |
| Usability & System Impact | 8.0 | 8.5 |
| Transparency & Verifiability | 5.0 | 4.0 |
| Price & Value | 6.0 | 5.5 |
| Protection | ||
| Independent lab tests | Regularly tested | Regularly tested |
| Lab results | Protection 6.0/6 (100% against 0-day attacks and 100% of the reference set, both months) (AV-TEST, Home user test, ESET Security Ultimate 19.1 & 19.2, Jul–Aug 2026, Windows) + 5 more | Protection 6.0/6 (0-day attacks 100% in July and August, industry average 99.9%; reference set 100% in both months) (AV-TEST, Home user test, Norton 360 26.6 & 26.7 (report 261415), Jul–Aug 2026, Windows) + 6 more |
| Privacy & data | ||
| What leaves the device | Files uploadedShow detailsHide detailsThe privacy policy says the LiveGrid reputation system compares one-way hashes of scanned files with a cloud list of safe and unsafe files. The separate LiveGrid feedback system, offered at installation, submits suspicious files to ESET's lab by default once it is on, along with the file path, name, date and process; office documents and PDFs are excluded by default. The privacy policy adds that feedback can include IP addresses, website addresses and crash dumps. | Files uploadedShow detailsHide detailsThe Products Privacy Notice (last updated 25 Sep 2026) lists, for the desktop security products, 'Files identified as potential or known malware (36 months)', file metadata including file paths, application names, and 'URLs/Websites visited and associated metadata (36 months)', used among other things for 'file sample analysis'. Norton's settings article says Norton Community Watch sends information about potential security risks to Norton and, when a possible risk is detected, information on running processes, visited URLs and general system information; it can be switched off, but 'critical data will still be sent even if this option is turned off.' On phones, Safe SMS collects text messages that contain links or come from senders not in your contacts and keeps them, with personal identifiers removed, for up to five years. |
| Data used for | Analytics tooShow detailsHide detailsThe privacy policy for ESET HOME subscriptions says ESET may process 'aggregated statistical data relating to usage of our Services to improve them' and use the account email to advertise similar ESET products unless you opt out. It says 'We do not share your data with third parties', apart from ESET's own affiliates, partners for licensing and support, and cloud and billing processors. Billing records are kept 10 years; licensing data is anonymised within 12 months after the licence expires. | Ads or partnersShow detailsHide detailsGen Digital's General Privacy Notice, which Norton's Privacy Center says applies to Norton, says 'We do not sell your personal data to third parties', but also that the group uses data 'to serve you with relevant advertising and content, both on our properties and on third-party properties' and that 'Where permitted by applicable law, we may share personal data with third parties for advertising purposes.' Norton's cookies and analytics notice lists Google Analytics, Adobe Analytics, Quantum Metric, AppsFlyer, Singular and Firebase as analytics tools in its products. The App Store listing of the iPhone app says identifiers and usage data 'may be used to track you across apps and websites owned by other companies'. The desktop app shows promotional notifications by default; they can be switched off in Settings. |
| Telemetry | Opt-in | Always on |
| Past data sharing | No | No |
| Past breach | Yes | Yes |
| Trust & transparency | ||
| Product audit | None on record | None on record |
| Bug bounty | No | Yes |
| Jurisdiction | SlovakiaShow detailsHide detailsESET, spol. s r.o. is registered in Bratislava, Slovak Republic, and is the data controller for ESET HOME subscriptions under the EU GDPR. In the United States the plans are sold by ESET North America in San Diego, whose own privacy policy covers the website and purchases. | United StatesShow detailsHide detailsNorton is a brand of Gen Digital Inc., whose privacy team is in Tempe, Arizona; the group's general privacy notice says it may disclose data to public authorities and in legal proceedings. For users in the European Economic Area the controller of personal data for Norton products is NortonLifeLock Ireland Limited in Dublin, so EU data protection law applies to them. |
| Owner | ESET, spol. s r.o.Show detailsHide detailsEstablished in 1992 by Miroslav Trnka, Peter Paško and Rudolf Hrubý as a privately owned limited liability company. ESET's press kit lists Peter Paško as chairman of the board and Miroslav Trnka as a board member; Richard Marko is CEO. | Gen Digital Inc.Show detailsHide detailsNorton was a consumer brand of Symantec. On 4 November 2019 Symantec sold its enterprise security business to Broadcom and renamed itself NortonLifeLock Inc.; on 7 November 2022 NortonLifeLock took the name Gen Digital Inc. The company is listed on NASDAQ under the symbol GEN. |
| Review | Read more → | Read more → |
Where each one is ahead
ESET HOME Security Essential
- Privacy & Data Practices: rated 6.5 vs 4.5
- Transparency & Verifiability: rated 5.0 vs 4.0
Norton AntiVirus Plus
- Bug bounty: Yes
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