Mailfence vs StartMail Comparison
| Feature | ||
|---|---|---|
| Overview | ||
| Rating | 7.0 | 6.4 |
| Pricing |
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| Free tier | Limited free tierShow detailsHide details1 GB total (500 MB email + 500 MB documents), no custom domain, Knowledge Base-only support. | Paid only |
| Established | 1999 | 2013 |
| Platforms | Not specified | |
| Privacy | ||
| Jurisdiction | BelgiumShow detailsHide detailsContactOffice Group sa, Avenue Franklin Roosevelt 47b, B-1050 Brussels, Belgium, company number BE 0466.241.584. Gag orders are not legally possible in Belgium — Mailfence's warrant canary states it has never received a US National Security Letter or FISA court order, and could disclose a valid Belgian court order to the affected user. | NetherlandsShow detailsHide detailsStartMail B.V., registered in Zeist, Netherlands. Servers are company-owned hardware in locked cabinets inside Dutch data centers — not third-party cloud infrastructure. |
| Independent security audit | None on record | None on record |
| Source code | Closed source | Closed source |
| Zero-access encryption | No | No |
| Intra-provider E2EE | No | No |
| External PGP | Native | Native |
| Past data breach | No | No |
| Telemetry | On unless you opt out | On unless you opt out |
| Features | ||
| Hosting | Cloud | Cloud |
| Custom domain support | Yes | Yes |
| Aliases | Unlimited | Unlimited |
| Anti-spam approach | Incoming and outgoing messages are automatically analysed by anti-spam, anti-virus and anti-abuse checking routines; the provider's own security-analysis documentation states this applies at the transport layer and that OpenPGP-encrypted message bodies are never visible to the server. | Personal, per-user Bayesian spam filter (SpamAssassin) trained by the user marking mail as spam or not; the training data is stored inside that user's own encrypted vault rather than pooled across the service. |
| Bundled services | CalendarsDocumentsGroups | Not specified |

