Fastmail vs Mailfence Comparison
| Feature | ||
|---|---|---|
| Overview | ||
| Rating | 6.8 | 7.0 |
| Pricing |
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| Free tier | Paid only | Limited free tierShow detailsHide details1 GB total (500 MB email + 500 MB documents), no custom domain, Knowledge Base-only support. |
| Established | 1999 | 1999 |
| Platforms | ||
| Privacy | ||
| Jurisdiction | AustraliaShow detailsHide detailsFastmail Pty Ltd, PO Box 234, Collins St West, VIC 8007, Australia, ABN 31 142 646 580, headquartered in Melbourne. Also operates Fastmail US LLC, a satellite office at 1429 Walnut Street, 12th Floor, Philadelphia, PA 19102, USA. Independent and employee-owned — not venture-backed or acquired by a larger group. | BelgiumShow detailsHide detailsContactOffice Group sa, Avenue Franklin Roosevelt 47b, B-1050 Brussels, Belgium, company number BE 0466.241.584. Gag orders are not legally possible in Belgium — Mailfence's warrant canary states it has never received a US National Security Letter or FISA court order, and could disclose a valid Belgian court order to the affected user. |
| Independent security audit | None on record | None on record |
| Source code | Partly open source | Closed source |
| Zero-access encryption | No | No |
| Intra-provider E2EE | No | No |
| External PGP | Manual import | Native |
| Past data breach | No | No |
| Telemetry | On unless you opt out | On unless you opt out |
| Features | ||
| Hosting | Cloud | Cloud |
| Custom domain support | Yes | Yes |
| Aliases | Unlimited | Unlimited |
| Anti-spam approach | Connection-level blocking of known spam-sending infrastructure before a message is accepted, followed by content-based scoring of accepted mail with a threshold that routes high-scoring messages to Spam; the filter adapts per user from Report spam / Not spam / delete / archive actions. Documented on the vendor's own Stop Spam help page as analysing message content server-side, consistent with a provider that holds the encryption keys and makes no zero-access claim. | Incoming and outgoing messages are automatically analysed by anti-spam, anti-virus and anti-abuse checking routines; the provider's own security-analysis documentation states this applies at the transport layer and that OpenPGP-encrypted message bodies are never visible to the server. |
| Bundled services | CalendarContactsFiles | CalendarsDocumentsGroups |

